Privacy Policy

Dashy LLC ("Dashy," "we," "us," or "our") is a mobile vehicle-technology installation company headquartered at 201 Rue Beauregard, Ste 202, Lafayette, LA 70508, serving Baton Rouge, Lafayette, and surrounding areas. This Privacy Policy explains what information we collect when you visit hiredashy.com (the "Site"), request a quote, or use our services, how we use that information, and the choices you have.

By using the Site or submitting your information to us, you agree to the practices described in this policy.

1. Information We Collect

Information You Provide

When you request a quote, schedule an installation, or contact us, we collect the information you provide, which may include:

• Your name, phone number, and email address
• Vehicle information (such as year, make, model, and number of vehicles)
• The type of equipment you want installed (dash cams, ELD devices, GPS trackers, power inverters, or related equipment)
• Your general service location and preferred scheduling details
• Any other details you choose to include in a message to us
• Records of your communication preferences and consent, including the date, time, and method of any SMS opt-in or opt-out

Information Collected Automatically

When you browse the Site, we and our analytics and advertising partners automatically collect certain information through cookies and similar technologies, including your IP address, device and browser type, the pages you view, how you arrived at the Site, and how you interact with it. See our Cookie Policy for details.

2. How We Use Your Information

We use the information we collect to:

• Respond to your quote requests and questions
• Prepare estimates and schedule, confirm, and perform installations
• Communicate with you about your quote and appointment by phone, email, or text message (SMS) where you have agreed to receive texts
• Send promotional offers by email, or by text message only if you have separately agreed to receive marketing texts (you can opt out at any time)
• Maintain records of your communication preferences and consent
• Measure the performance of our website and advertising campaigns
• Improve our services, maintain records, and comply with legal obligations

3. Text Messaging (SMS) Program

Dashy offers a text messaging program for customers who opt in. This section explains how it works. Additional program terms are in the SMS Messaging Terms section of our Terms of Service.

Opt-In and Consent

• You will only receive text messages from Dashy if you have expressly opted in, for example by checking the SMS consent box when you submit a form on our website, or by texting us first.
• Consent to receive text messages is not a condition of purchasing any goods or services.
• We keep timestamped records of every SMS opt-in and opt-out.

Types of Messages

• Service messages: quote follow-ups, appointment confirmations, appointment reminders, rescheduling updates, and customer support.
• Promotional messages: occasional offers and promotions, sent only if you have separately agreed to receive marketing texts.

Message Frequency and Rates

Message frequency varies based on your requests, appointments, and interactions with us. Message and data rates may apply to messages we send to you and messages you send to us. For questions about your text or data plan, contact your wireless provider.

Opt-Out and Help

• You can cancel text messages at any time by replying STOP. You will receive one final message confirming you have been unsubscribed, and no further texts will be sent unless you opt in again. Opt-out requests are processed immediately.
• Reply HELP for assistance, or contact us at support@hiredashy.com or (225) 577-5217 during business hours.

Carriers

Carriers are not liable for delayed or undelivered messages. Our program works with all major U.S. wireless carriers, including AT&T, T-Mobile, and Verizon, and most regional carriers.

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We comply with the Telephone Consumer Protection Act (TCPA), CTIA guidelines, and all other applicable laws and regulations governing text messaging.

4. How We Share Your Information

We do not sell your personal information. We share it only with service providers that help us run our business, and as otherwise described below:

• GoHighLevel (LeadConnector): our customer relationship management (CRM) and messaging platform, which stores your quote and contact information and delivers the text messages you have agreed to receive.
• SMS aggregators and wireless carriers: solely for the purpose of delivering text messages you have consented to receive.
• Google (Tag Manager, Analytics, and Ads): we use Google Tag Manager to manage tracking tags, Google Analytics to understand how visitors use the Site, and Google Ads conversion tracking to measure our advertising.
• Meta (Facebook/Instagram): we use the Meta Pixel on the Site and Meta's Conversions API on our server to measure ads and conversions. When we send conversion events server-side, identifiers such as your email address and name are hashed (converted into a non-readable form) before being sent to Meta, in accordance with Meta's requirements. We do not send your phone number to Meta.
• Netlify: our website hosting and serverless-function provider, which processes form submissions and server-side events on our behalf.
• Legal and safety: we may disclose information if required by law, to enforce our terms, or to protect the rights, property, or safety of Dashy, our customers, or others.
• Business transfers: if Dashy is involved in a merger, acquisition, or sale of assets, customer information may be transferred as part of that transaction, and it will remain protected under the terms of this policy.

All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding the aggregators and providers of our text message services.

5. Data Retention

We keep your personal information for as long as needed to respond to your request, provide services, maintain business and warranty records, and meet legal, tax, and accounting requirements. When information is no longer needed for these purposes, we delete it or de-identify it.

6. Data Security

We use reasonable administrative and technical safeguards to protect your information, including transmitting data over encrypted (HTTPS) connections and limiting access to the service providers listed above. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Your Rights and Choices

You may request access to, correction of, or deletion of the personal information we hold about you by contacting us using the details below. We will respond within a reasonable time and honor your request unless we need to retain certain information for legitimate business or legal reasons. You can also:

• Opt out of marketing emails via the unsubscribe link in any email
• Opt out of text messages by replying STOP, or get help by replying HELP
• Withdraw your consent to future communications at any time
• Manage cookies and ad tracking as described in our Cookie Policy

8. Cookies and Tracking

We use cookies, pixels, and similar technologies for analytics and advertising. For a full description of the technologies we use and how to opt out, please see our Cookie Policy.

9. Children's Privacy

Our services and the Site are intended for adults. We do not knowingly collect personal information from children under 13. Our text messaging program is limited to individuals 18 years of age or older. If you believe a child has provided us personal information, please contact us and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page and update the "Last updated" date above. Your continued use of the Site after changes are posted means you accept the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, contact us at:

Dashy LLC
201 Rue Beauregard, Ste 202
Lafayette, LA 70508
Email: support@hiredashy.com
Phone: (225) 577-5217